🏷️ How to Create Shopify Return and Generate Return Label in User Portal

🗝 Make sure you already have a Return Helper account

If you don't have a Return Helper account yet, please Contact us

🗝 Make sure you've already installed Return Helper's App on Shopify

>> Install App here

🔧 Add token to Shopify in Return Helper User Portal 

Login to your User Portal > Token > Shopify > Add Token

Copy your Shopify store original URL (yourstorename.myshopify.com) and paste it into the link field > Link

* Please fill the URL without https

Creating a return label for your Shopify order:

1. View your Shopify order in Search Shopify Transaction Navigate to Search Shopify Transaction by clicking on Shopify Return > Shopify Transaction in the left navigation panel.
   
   

2. Click the "+" button in the Action column to create a return Click the "+" button on the order to create a return label.
   
   

3. Select items to create the return label You can check the fulfillment status of the items in this step.
   
   
   

4. Create a Shopify return label
   
   

5. Parcel Content: This section will be pre-filled and cannot be edited.
   
   

6. Shipment: The country will be automatically filled based on the buyer's country. Click on Service Type and select your preferred carrier from the drop-down menu.
   
   

7. Buyer Information: Most of the fields in this section will be automatically filled based on the fulfillment address. You just need to enter your street number into the Address 2 field and select the correct state from the drop-down menu.
   
   

8. Click Save. You will then be taken to Return Request Detail Click on the label URL to download the return label.
   
   

9.  You can also find the return record on the Shopify Returns > Search Shopify Returns page.

When you complete Create Shopify Return Label, the system will automatically send a Return Approved letter with the return label to notify the buyer.