3.Upload Orders

1. Order Management
[Function Overview] Create new orders and manage orders

1.1 Create a single order
[Function Entry]: Order Management - Create a single order>Select warehouse>Select product>fill in buyer details>Shipping method>Submit 

1.2 Import orders in batches
[Function Entry]: Order Manage>Order Import>download template>Upload

⭐The green columns are required columns, and the state/city cannot be empty at the same time (such as US has state and city, DE only has city)

1.3 Order Management

[Function Overview]: Query orders based on conditions
[Function Entry]: [Order Management] - Order Management
After the order is created, you can view it on the "Order Management" page

【Operation Instructions】:
1) Enter relevant information in the query condition area, click 【Search】 to view the corresponding order data, click the order status to view the data of the corresponding status separately

2) Click "Switch to Advanced Search" to expand more search conditions and conduct combined search
3) Click [Copy] to enter the copy order interface, load the copied order information, edit the information, and create a new order

1.5 Order Operation

Function Overview: A successfully created order is in the [Waiting for Shipment] state, and the order can be reviewed, abandoned, or temporarily stored.

⭐Shipping Review: Check the order and click [Shipping Review], the [Shipping Review] interface will pop up, select whether to change the shipping warehouse and shipping method, and after [Confirm], the order will be processed and the processing result (whether out of stock/arrears) will be displayed. Normal orders will enter [Waiting for Shipment]

⭐If the system determines that there is an arrears or out of stock: out of stock orders will enter [Abnormal Orders]-[Out of Stock], and arrears orders will enter [Abnormal Orders]-[Arrears]. These two types of orders do not need to be processed manually.

⭐For international orders, you need to provide an invoice for shipment or the customer needs to provide the platform label for shipment. Please upload the relevant attachments on the platform.

[Order Management] → [Batch Import Orders] - [Order Attachments]